Author Archives: findthehat

About the hat

It’s an old urban legend of the type where truth lies deeper than the questionable details. In my version, offered as unofficial onboarding advice when I joined IBM’s global insurance team, it was back in Tom Watson’s day, when salesmen … Continue reading

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This time for sure!

Once upon a time every respectable salesman wore a hat. Why not? I’ll be saying more about hats that are present and missing as we discuss business folkways in the 21st Century. You would think a lot has changed, and … Continue reading

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